TECHNICAL SUPPORT A+
The specialised Learning Programme in Technical Support is intensive and career-orientated. Opening the door to tomorrow’s world of work, it acts as a powerful launchpad to further studies in any of our Higher Certificates in Information Systems (IS). Build the knowledge and skills for work in a range of technical or support functions in the IT industry.
This Learning Programme provides you with a sound theoretical foundation of, and practical experience in operating system, computer systems and networking. The emphasis throughout is on technical application and on identifying and solving hardware-related problems. The core subject areas include A+, Network+ and Windows Server.
You also cover two broad topics that will be useful in any computer and business environment, namely Computer Literacy and Personal Skills Development. The success of our Short Learning Programmes rests on our unique Mastery Learning Methodology (MLM). This modular self directed learning approach gives you the flexibility to start and progress through the programme at a pace that best suits you.
This learning methodology, together with our cutting-edge facilities such as computer labs, IS open learning areas, hardware pods and smart pods, will prepare you for the real IT work environment of the future.
What’s more, you will start developing essential skills for the workplace, especially for the IT industry, such as analysing and solving real problems, applying logic, being innovative and adaptable, collaborating in team situations and communicating effectively.
SYSTEM SUPPORT N+
System support N+
ABOUT THE PROGRAMME
This programme provides students with the essential knowledge and skills for computing support, networking, security, cloud and mobility to enable them to work in the industry to provide systems and network support. Successful students can also complete the internationally-recognised CompTIA (The Computing Technology Industry Association) vendor-neutral IT certifications in these areas to improve employability and impact.
WHO SHOULD ENROL FOR THIS PROGRAMME?
Individuals who are looking for their first job in IT with the aspiration to build a career and eventually specialise in cybersecurity, cloud computing or software development, or to become specialists in network and systems support. This programme is also a solid foundation for other areas, such as programming.
ADMISSION REQUIREMENTS
- Normally a candidate should have at least completed Grade 10
- Basic computer literacy, including the ability to use computers for communication and productivity
CURRICULUM
- Hardware, Software, Operating Systems and Support – CompTIA A+
- Network Implementation and Troubleshooting – Networking CompTIA Network+
- Core Cyber Security – CompTIA Security+
- Core Cloud Computing – CompTIA Cloud+
CERTIFICATION
On successful completion of this programme, candidates will receive a NewBridge Graduate Institute certificate of completion. External, international, vendor certifications are encouraged as they support employability and can be procured by NGI for students at a preferential rate.
POSSIBLE EXTERNAL CERTIFICATIONS
- CompTIA A+ (220-1101 and 220-1102)
- CompTIA Network+ (N10-008)
- CompTIA Security+ (SY0-601)
- CompTIA Cloud+ (CV0-003)
Subject to change
CAREER OPPORTUNITIES
- Field Service Technician
- Network Engineer
- Cloud Engineer
- Systems Engineer
- Security Administrator
FURTHER STUDY OPPORTUNITIES
- Microsoft 365 Expert and Security Associate
- Azure Cloud and Cyber Security
SYSTEM DEVELOPMENT AND PROGRAMMING
System development and programming
Why study IT Systems Development and programming?
Are you intrigued by the intricate workings of modern technology? Do you have a passion for creating innovative software solutions that drive businesses forward? In an era where technology is the backbone of nearly every industry, the demand for skilled IT professionals has never been higher. The IT Systems Development qualification equips you with the knowledge, skills, and practical experience needed to excel in this fast-paced and ever-evolving field
Who should study this course?
- Aspiring Developers: you’re curious about coding, have a logical mindset, and enjoy turning ideas into functional applications.
- Tech Enthusiasts: you’re fascinated by the ever-changing tech landscape and want to actively contribute to shaping it.
- Problem Solvers: Individuals who enjoy solving complex puzzles and translating user needs into user-friendly software will thrive in this program.
- Career Changers: If you’re seeking a career transition into the tech industry, this qualification welcomes individuals from diverse backgrounds.
Course Outcomes
At the end of the IT System Development qualification, learners will be able to:
- Communicate effectively with fellow IT staff & users of information systems.
- Demonstrate an understanding of different types of computer systems and the use of computer technology in business.
- Demonstrate an understanding of problem-solving techniques, and how to apply them in a technical environment.
- Demonstrate an understanding of Computer Technology Principles.
- Demonstrate an understanding of Computer Programming Principles.
- Work effectively as a team member within a development project environment.
- Carry out, under supervision, a small size task to demonstrate an understanding of the knowledge, techniques & skills needed to understand the fundamentals of Computer Programming.
GRAPHIC AND WEB DESIGN
Introduction to Web & Graphic Design
If you have a Grade 10 Certificate, National Certificate (Vocational), or equivalent qualification, and an interest in web and graphic design, this Learning Programme is tailored for you.
In this programme, you will gain advanced web design skills with CSS, Dreamweaver, and graphic techniques. You will learn about web page design, form creation and image optimisation for web and print. Additionally, you will master tasks like working with selections, layers, masks, and image modes, enhancing your web design proficiency.
Entry Requirements
Grade 10 Certificate; or National Certificate (Vocational) Level 2; or equivalent qualification OR Learners can apply for entry into the programme from the Office.
Modules
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Outcomes: Web Design
- Ability to create a website
- Use of advanced CSS techniques
- Ability to publish websites
- Use of AP and Spry elements
- Ability to design and create web pages in a website
- Ability to work with graphic selections
- Form creation
- Ability to integrate external files with Dreamweaver
Outcomes: Graphic Design
- Ability to work with selections
- Ability to work with vector paths, shapes, layers and masks
- Ability to automate tasks
- Ability to save images for web and print
- Ability to work with video files
- Ability to work with layers
- Ability to enhance images
- Ability to use image modes and colour adjustments
- Ability to use paint and filters